Frequently Asked Questions
Everything you need to know about your elite training equipment.
How long does shipping take for heavy gym equipment?
Standard shipping typically takes 3-7 business days. For oversized items like power racks or weight sets, we use specialized freight carriers which may take 7-10 business days depending on your location.
What is the warranty on IRONGEAR products?
All IRONGEAR hardware comes with a lifetime frame warranty. Accessories and wear-and-tear items like resistance bands and cable attachments are covered by a 1-year limited warranty.
Can I return an item if it doesn't fit my home gym?
Yes, we offer a 30-day return policy. Items must be in their original packaging and unassembled. Please note that return shipping costs for heavy equipment are the responsibility of the customer.
Do you offer professional assembly services?
We have partnered with third-party technicians in most major cities. You can select 'Professional Assembly' at checkout to have a certified expert set up your equipment upon delivery.
Are your weight plates sold in pairs or individually?
Most of our bumper plates and cast iron plates are sold in pairs, while specialty items like heavy dumbbells or kettlebells are sold individually. Please check the product description for specific quantity details.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm and Klarna for larger equipment purchases.